Privacy Policy
Last Updated: September 24, 2026
Dalton Indonesia respects your privacy and is committed to protecting the personal information of visitors and users of daltonindonesia.com.
This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website, including when you request information about our products, services, or project solutions.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Dalton Indonesia may collect information that you voluntarily provide when using our website or communicating with our team.
This information may include:
Full name
Company or organization name
Email address
Phone number or WhatsApp number
Project location
Project requirements
Product or material requirements
Information submitted through contact or project request forms
Other information that you voluntarily provide when communicating with us
We only request information that is reasonably necessary to respond to your inquiry, provide relevant information, support your project requirements, or provide our services.
2. Information You Provide Directly
You may provide personal information when you:
Submit a contact or project inquiry form
Request product information
Request a project consultation
Ask about flooring or interior finishing solutions
Contact our team by email, WhatsApp, or other communication channels
Request a quotation or project information
Apply for a partnership or business collaboration
Apply for an available career opportunity
Information provided through these channels may be used to understand your requirements and provide an appropriate response.
For information about our products and solutions, you can visit our Products page.
For examples of completed projects, you can explore our Project Reference page.
3. Automatically Collected Information
When you visit Dalton Indonesia’s website, certain technical information may be collected automatically through cookies, analytics tools, server logs, or similar technologies.
This information may include:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website or source
Website interaction and navigation information
This information helps us understand how visitors use our website and allows us to improve website performance, usability, security, and content.
4. How We Use Your Information
The information we collect may be used to:
Respond to inquiries and requests
Provide information about our products and services
Respond to project consultation requests
Understand project requirements
Prepare relevant quotations or proposals
Communicate with potential customers and business partners
Improve our website and services
Analyze website traffic and user behavior
Maintain website security
Prevent misuse or unauthorized activities
Comply with applicable legal and regulatory requirements
Where appropriate, we use the information you provide to connect your requirements with relevant products, services, or project solutions.
If you would like to discuss a project with our team, you can use our Project Request / Consultation page or the contact channels provided on our website.
5. Cookies
Dalton Indonesia may use cookies and similar technologies to support website functionality and understand how visitors interact with our website.
Cookies may be used to:
Remember certain preferences
Support website functionality
Analyze website traffic
Improve user experience
Monitor website performance
Support website security
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.
6. Website Analytics
Dalton Indonesia may use analytics services to understand how visitors interact with our website.
Analytics information may help us understand:
Number of website visitors
Most visited pages
Traffic sources
Device and browser usage
Navigation patterns
Website performance
Analytics information is primarily used to understand overall website performance and improve our content, products, and user experience.
7. Sharing of Information
Dalton Indonesia does not sell or rent your personal information.
In certain circumstances, information may be processed by trusted third-party service providers that support our website, communication, analytics, hosting, security, or business operations.
These service providers may process information only when necessary to provide their services or support our business operations.
We take reasonable steps to ensure that information is handled appropriately and only for relevant purposes.
8. Data Security
Dalton Indonesia takes reasonable technical and organizational measures to protect information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of data transmission or electronic storage over the internet can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.
9. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
These links may include websites belonging to product manufacturers, business partners, service providers, or other external organizations.
Once you access a third-party website, that website’s own privacy policy and terms may apply.
We recommend reviewing the privacy policy of any third-party website you visit.
10. Data Retention
Dalton Indonesia may retain personal information for as long as reasonably necessary to:
Respond to inquiries
Provide requested services
Follow up on project requirements
Maintain business records
Meet legal or regulatory obligations
Resolve disputes
Protect our legitimate business interests
When information is no longer required, it may be deleted or handled in accordance with our internal procedures and applicable requirements.
11. Your Privacy Rights
Depending on applicable laws and regulations, you may have rights concerning your personal information.
These may include the right to:
Request information about personal data held by us
Request correction of inaccurate information
Request an update to your information
Ask how your information is being used
Raise questions or concerns regarding the processing of your information
Requests will be reviewed based on the nature of the information, the purpose of processing, and applicable legal requirements.
12. Children’s Privacy
Our website is not specifically intended for children.
Dalton Indonesia does not knowingly seek to collect personal information from children. If you believe that personal information belonging to a child has been provided to us without appropriate consent, please contact us so that the matter can be reviewed.
13. Changes to This Privacy Policy
Dalton Indonesia may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable requirements.
When changes are made, the updated version will be published on this page together with a revised Last Updated date.
We encourage visitors to review this page periodically.
14. Contact Us
If you have any questions regarding this Privacy Policy, the use of your personal information, or a request relating to your personal data, please contact Dalton Indonesia through the communication channels available on our website.
You can also learn more about our company through the About Dalton Indonesia page.
For product information, visit our Products page.
For project portfolios, visit our Project Reference page.
For project inquiries and consultation, please contact our team through the available Contact / Project Request channels.
Dalton Indonesia
Website: daltonindonesia.com